Frequently Asked Questions For Landlords


Do you only take tenants who are on Housing Benefit?

No we don’t necessary always take tenants on housing benefit; we will consider all prospective tenants, taking into consideration suitability and affordability.


Do you guarantee the rent?

We cannot guarantee the rent, but we will do our up most to ensure that the tenant is able to pay the rent prior to starting the tenancy, we also run a Rent Deposit Bond scheme which covers an amount of rental arrears up to the value of the bond.


Do you do a leasing scheme?

At the moment we do not operate a leasing scheme, but it is something that we may consider in the future.


Can we meet the potential tenants?

If a landlord would like to meet a potential tenant or be present at the viewing stage that can be arranged. We would certainly advise Landlords to meet potential tenants if we are doing an Assisted let and the landlord is managing the property himself.


How do you advertise the rental properties?

The property will be advertised on our website and on the Home Choice Plus website.


Who carries out the repairs?

When any repairs are necessary then you will be informed. We can arrange any repair either using your own nominated contactor or we can use a contractor off the Councils list of approved contractors.


Will my property be satisfactory at the end of the tenancy?

Regular inspections will be carried out on a quarterly basis but will be done more frequently if necessary. A written report will be sent to the landlord either by e-mail or letter depending on the landlord’s preference.


What happens if something goes wrong?

By having good links with various Council / Government departments we will do all that we can to ensure that any problems you have during the tenancy are kept to a minimum. In the event that you need to regain possession of your property we will support you with serving the correct notice and advising you on the correct course of action to take.


Why should I rent my house through Wychmove?

Wychmove is backed by Wychavon District Council meaning that there is accountability and reliability and a very high level of experience with in the Wychmove and housing team.

We match the right tenant to the right property using tenants who have been thoroughly checked and their affordability confirmed.

We offer a Rent Deposit Bond scheme replaces the cash deposit  and will cover rent arrears and damage to the property up to the total amount of the bond, throughout the tenancy period. This saves the landlord from having to lodge a cash deposit with one of the Governments rent deposit schemes.

We are able to do frequent inspections if necessary and rectify problems quickly and effectively when they arise.

We offer flexibility with our repairs  service allowing landlords to have control of repairs when using their own nominated tradesmen organised through ourselves or landlords can use our nominated tradesmen.


Frequently Asked Questions For Tenants


Is Wychmove like a high street letting agent?

Yes we offer similar services to a high street letting agency but because we are part of the Council we can give extra support to tenants because of our links with other Council departments and our wealth of in house experience of housing.


What do you charge?

We do not charge the tenants any fees for accessing a private rental and at the end of the term of the initial agreement there are no charges to continue into a further tenancy term.


What are the benefits of renting with Wychmove?

Finding affordable rental accommodation in the Wychavon area can be very difficult, Wychmove tries to offer affordable properties at a good standard – all our properties have been checked by our Property Standards Officer. We also offer a rent deposit scheme that can also help prospective tenants access private rentals more easily. Our aim is for tenants to access quality, affordable and sustainable accommodation.


Can we talk to you about the scheme at the Civic Centre Pershore?

Yes you can talk to some one either by contacting Sarah Cook by phone where you can have an initial chat or you can also come to the Civic Centre from Monday – Friday between the hours of 9.00am and 4.00pm.


What do we need to do to apply for a rent deposit?

To enable us to assess whether you are a suitable candidate for a rent deposit you will need to bring us your last 3 months bank statements as well as 3 months wage slips, proof of any benefits and proof of any outstanding debts.  You will also be asked to complete an income and expenditure form so that we can look at whether the loan is affordable and that you have the ability to repay the loan.


Will you take applicants on housing benefit?

Our aim at Wychmove is to enable people to access private rentals, whatever their circumstances are, as long as the property they want to rent is affordable and suitable for their needs. We have many landlords who are willing to accept tenants on Housing Benefit and we are able to support both the landlord and tenant through the process of making a Housing Benefit claim.


Can private renting be a secure housing option?

Yes they can be a secure option. Understandably many landlords want a tenancy to be for an initial 6 month period, this is common practice and give both the landlords and tenant the time to decide whether the tenancy is sustainable.  If both landlord and tenant are happy at the end of the initial fixed term then there is no reason why a longer tenancy could not be put in place.